Privacy Policy – Barista On The Go

1. Introduction

Welcome to Barista On The Go (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (“App”).

By using Barista On The Go, you agree to this Privacy Policy.


2. Information We Collect

2.1 Personal Information

To provide our store pickup services, we may collect:

  • Mobile phone number (required for order confirmation and pickup coordination)
  • Name (if provided)
  • Account details (only if you choose to save them for future use)

2.2 Location Information

With your permission, we may collect your device’s location data to:

  • Suggest the nearest pickup locations
  • Improve your app experience

You can disable location access at any time through your device settings.

2.3 Automatically Collected Information

We may also collect:

  • Device type and operating system
  • App usage data
  • IP address
  • Error logs and diagnostic data

3. How We Use Your Information

We use your information to:

  • Process and manage your store pickup orders
  • Contact you regarding your orders using your mobile number
  • Recommend nearby pickup locations based on your location
  • Save your account details (only with your consent)
  • Improve app functionality and user experience
  • Maintain security and prevent fraud

4. Saving Account Details

If you choose to save your account details:

  • Your information will be securely stored for faster future checkouts
  • You can edit or delete your saved details at any time within the App

5. Sharing of Information

We do not sell your personal data. We may share your information only in the following situations:

  • Service Providers: Trusted third parties who help operate our App (e.g., hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Maintain your account (if applicable)
  • Comply with legal obligations

You may request deletion of your data at any time.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent (e.g., saved details or location tracking)

To exercise your rights, contact us at: [email protected]

9. Third-Party Services

Our App may use third-party services (such as analytics providers) that may collect information in accordance with their own privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App with an updated “Last Updated” date.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy:

  • Email: [email protected]
  • Company Name: Barista Coffee Lanka Private Limited
  • Address: No 48, 5th Floor, IBM Building, Nawam Mawatha, Colombo 02

13. Consent

By using Barista On The Go, you consent to the collection and use of your information as described in this Privacy Policy.

Implementation Notes (For Compliance)

  • Obtain explicit user permission before accessing location data
  • Ensure saving account details is opt-in only
  • Provide users with a clear option to delete their data or account
  • Make this Privacy Policy accessible within the app (e.g., settings or onboarding)

This policy is tailored for Barista On The Go’s store pickup functionality. For full legal compliance, consider reviewing with a legal professional based on your operating region.